CS | COACH HOUSE

Reservation Policy

• For any reservation booked online, a 2-night minimum stay is required. 1-night stays may be available Sunday through Thursday and must be booked by phone.
• Groups booking for 3 or 4 rooms: Full payment for all rooms is due and will be processed 14 days in advance of arrival date and is non-refundable.
• When you reserve a room we agree to turn away all other requests for the room you select and guarantee to hold it for the day(s) you request. You agree to pay the rate quoted for the number of days you reserve. Credit cards from reservations will be processed the day of Check-In. Contact us directly if alternate credit card or payment arrangements are needed. 
• 8% sales tax not included in room rate
• 2% Ulster County Room Tax not included in rate
• Check-In is any time after 3:00pm. All rooms are Self Check-In with detailed instructions sent via email before your arrival. If you require assistance, please let us know in advance so that we can help.
• Check-Out is 11:00am.
• Sorry, no pets due to potential guest allergies.
• We apologize that we are not handicap accessible due to the historic structure. 
• We are a smoke-free establishment in all indoor spaces and deck, balcony, or fire pit areas. 
• Gift certificates available (non-refundable and good for one year from purchase date)

Cancellation Policy

Due to our intimate size, any cancellation affects us significantly. Consequently, we adhere to the following cancellation policy:

• If a cancellation is made 7 – 14 days prior to your arrival date, a cancellation fee of $25.00 will be processed.
• For cancellations made 7 days or less prior to your arrival date, the entire amount of your stay will be forfeited and processed for the balance due.
• For reservations made over summer and fall holiday weekends, cancellations must be received at least 14 days prior to your scheduled arrival date or the entire reservation balance will be charged and processed.
• Should it be necessary for you to depart earlier than your booked/confirmed dates, you will be responsible for all of the original nights booked for your intended stay.